Shipping & Returns
Free Expedited via Canada Post. Includes tracking number and 3-7 day delivery (depending where you live in Canada)
Pilestone Canada's 60 Day Return
Pilestone wants you to be completely satisfied with your purchase. If for any reason you want to return your glasses then you have a 60-DAY simple money-back guarantee for any glasses purchased through www.pilestone.ca. or Amazon.ca. Perhaps you ordered the wrong glasses. When in doubt contact us before you purchase.
How to return your glasses:
Please email us with a brief explanation as to why you wish to return the glasses and we will get back to you with instructions and a return address.
Once the glasses are received undamaged a refund will be processed and within 24 hours.
Return Policy Details:
Please return the glasses in their original condition including all contents as they arrived. Wearing the glasses for weeks and returning in a poor condition is unacceptable.
60 - DAY returns from the date we shipped your order.
Please include your order number and/or invoice in the package.
Customers pay return shipping and please ensure the return has a tracking number and keep your proof of return delivery in a safe place.
Any questions, we're here to help!